Privacy Policy

---

About Us

This website is owned and operated by Amy MBR Mind Body Reconnect, located in Skegness, Lincolnshire, PE25 1BL. Our website address is https://amymbr.com, and our Information Commissioner’s Office (ICO) registration number is ZB937139. You can reach us via email at amydodsworth.mbr@gmail.com.

This privacy notice outlines how Amy MBR Mind Body Reconnect collects, stores, and uses personal information as part of providing therapy services and maintaining an ongoing professional relationship with you. It also explains your rights in relation to your data.

We may collect personal data through our website (www.amymbr.com), Google Forms (via amydodsworth.mbr@gmail.com), by phone, WhatsApp, email, or face-to-face conversations related to therapy or treatment sessions.

We take your privacy seriously and will only use your personal data in accordance with the Data Protection Act 1998 (until 24 May 2018), and from 25 May 2018 onwards, the General Data Protection Regulation (GDPR), along with any other applicable data protection laws. If we request any information from you while using our services, it will only be used as outlined in this policy. We may occasionally update this policy, so please review it periodically to stay informed of any changes.

Who Controls Your Data

Amy MBR Mind Body Reconnect acts as the data controller for all personal data we gather and handle in line with this Privacy Policy.

Information We Collect

We may collect and process various types of personal data, including but not limited to:

• Your full name, date of birth, contact details, postal address, email, and phone number
• Medical background and symptoms through pre-treatment forms
• Information shared through Google Forms, website forms, paper forms, or during therapy sessions
• Records of communication such as emails, text messages, or written correspondence
• Treatment history and session notes
• Website usage data such as traffic, location, IP address, and page views
• Your marketing preferences, demographic details, and feedback or survey responses

If you share information about another individual, please ensure you have their permission and that they understand how their data may be used.

How We Use Your Information

We use your data to better understand your needs and deliver appropriate services. This includes:

• Maintaining accurate internal records
• Improving and tailoring our offerings
• Responding to inquiries and service requests
• Notifying you about changes to our services
• Managing the ongoing relationship between you and our practice
• Contacting you occasionally for feedback or market research
• Sending reminders or updates about therapy sessions
• Sending promotional information based on your preferences
• Consulting with other qualified MBR Practitioners if needed (only generic, non-identifiable information is shared)

If there are serious concerns about your safety or the safety of others, we may need to contact a healthcare professional or authority. We will always try to inform you first if such a situation arises.

Your Choices

You have the right to:

• Request corrections if your information is inaccurate or incomplete
• Update your marketing preferences at any time by emailing us
• Opt out of receiving promotional content via email or SMS by clicking “unsubscribe” in messages or contacting us directly

Please note that even if you opt out of marketing, we may still contact you with important updates related to your appointments or services.

Access to Your Data

Under data protection laws, you have the right to request a copy of the personal data we hold about you. To make a request, please contact us at amydodsworth.mbr@gmail.com. We aim to respond within one calendar month.

Right to Be Forgotten

You may request that we erase your personal data under certain circumstances. For more details, please get in touch using the contact information above.

Data Security

We are dedicated to keeping your personal data safe. We use appropriate technical, physical, and administrative safeguards to protect against unauthorised access or disclosure.

Virtual therapy sessions may be conducted via platforms such as Zoom, Teams, WhatsApp, Skype, or FaceTime. These sessions are live and are not recorded. We also do not give permission for sessions to be recorded by clients.

Use of Cookies

Our website uses cookies—small files stored on your device—to analyse web traffic and tailor your browsing experience. Cookies help us understand which pages are useful and improve our services accordingly. They do not give us access to your computer or personal data unless you choose to share it.

You can choose to accept or reject cookies via your browser settings. Disabling cookies may impact your website experience.

External Links

Our website may link to third-party websites. We do not control these sites and are not responsible for the protection of any data you provide while visiting them. We advise reviewing their privacy policies independently.

Managing Your Personal Data

You can control how your data is used in the following ways:

• Tick the opt-out box on any form where we collect your information if you don’t want your data used for marketing
• You can change your preferences or withdraw consent by emailing us at amydodsworth.mbr@gmail.com

We will never sell or share your personal data with third parties without your consent, unless legally required to do so. If you opt-in, we may occasionally send promotional content about third-party services we believe may interest you.

Retention of Records

In compliance with legal and insurance requirements, we retain client records for seven years following your last therapy session. After this period, they are securely destroyed.

If you believe any data we hold about you is incorrect or incomplete, please notify us and we will correct it promptly.